Skype is Closing: Will You Still Be Able to Use Your Skype Number or Credit?



Microsoft has announced that it will discontinue Skype on May 5, concluding support for the well-established communication application. Users are encouraged to transition to Microsoft Teams at no cost, allowing…

Skype is Closing: Will You Still Be Able to Use Your Skype Number or Credit?

Microsoft has announced that it will discontinue Skype on May 5, concluding support for the well-established communication application. Users are encouraged to transition to Microsoft Teams at no cost, allowing them to maintain access to their chats and contacts using the same login information.

Skype Numbers Remain Operational Until Subscription Ends

Subscriptions for Skype Numbers will remain active until each user’s current billing cycle ends. Following the shutdown date, individuals with active subscriptions will still be able to receive calls through the Skype web portal or via Microsoft Teams without any charges.

Calls directed to a Skype Number will only ring on the web portal if the browser is open. In contrast, calls on Teams will generate push notifications, working in a manner similar to the Skype application.

Furthermore, Microsoft has stated that users can transfer their Skype Numbers to other service providers, but this process must be initiated directly with the new carrier.

Skype Credit Remains Available Temporarily

Skype Credit will still be usable after May 5, 2025, but solely through the Skype web portal and Microsoft Teams. These platforms will enable outbound calls via the Skype Dial Pad, as long as the user has remaining credit. However, users cannot purchase new Skype Credit or utilize auto-recharge features since April 3.

Data Export and Service Shutdown Information

For those opting not to transition to Teams, Microsoft provides the option to manually export chat and contact data. This allows users to retain records from previous conversations and keep their contact lists intact.

Several features will cease to function as of May 5, including SMS capabilities, call forwarding, caller ID configuration, and the ability to gift Skype Credit to other users.

The discontinuation of Skype signifies the end of a popular communication platform, with Microsoft incorporating similar functionalities into its contemporary Teams service.

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