HCL Applied sciences Ltd. has launched an augmented reality-based infrastructure administration answer in collaboration with CareAR and ServiceNow to boost IT operations with augmented intelligence, real-time distant help and automation-driven workflows.
HCLTech is integrating its experience in infrastructure companies and AI capabilities with enterprise AR options from CareAR, a Xerox firm, on the ServiceNow Platform. This superior IT administration answer goals to streamline IT infrastructure help, improve operational and enterprise resilience, and decrease the associated fee and downtime of enterprises’ important infrastructure.
“Integrating augmented actuality into enterprise IT operations not solely revolutionises the general experiences in your organisation but additionally unlocks unparalleled alternatives for effectivity, collaboration, and innovation, making certain a sustainable aggressive benefit in a quickly evolving market,” mentioned Ravi Yeddanapudi, government vp, Digital Basis Companies, HCLTech.
HCLTech’s answer is tailor-made to help industries akin to manufacturing, vitality, utilities and retail, the place distant IT help is important. By offering digitised workflows, AR-assisted troubleshooting and proactive IT problem decision, HCLTech goals to supply companies superior service continuity and optimised asset lifecycle administration.
“We’re excited to companion with HCLTech to scale our transformative augmented actuality options globally. With their trade experience and world attain, we’re assured this collaboration will show the ability of AR in revolutionising distant help and repair supply. By integrating our cutting-edge AR expertise, we purpose to empower organisations to ship extra environment friendly, interactive and immersive buyer experiences worldwide,” mentioned Kirk Pothos, President, CareAR Inc.
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